Canción Tequila Shipping & Return FAQ

SHIPPING COSTS 

Our shipping cases can hold 6 bottles.  We offer $16.50 flat rate ground shipping on the purchase of 1-3 bottles (mix and match) and free shipping on increments of 4-6 bottles.  All  purchases of above 6 bottles (and not a multiple of 6) will be assessed a $16.50 flat rate fee.

At this time we only ship our tequila within the United States.

Please be advised that order payment processing and order fulfillment are facilitated through a 3rd party retailer.

WHERE WE SHIP TO

AZ, CA, CO, CT, DE, FL, GA, ID,  , IN, KS, KY, MD, MO, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, RI, SC, TN, TX, VA, WA, WI.

NOTE: ALL SHIPMENTS CONTAINING ALCOHOL REQUIRE AN ADULT (21 YEARS OR OLDER) SIGNATURE UPON DELIVERY!

Please plan accordingly by entering a shipping address and date that will allow someone 21 years or older to be available in person to sign for the package, and by keeping a valid form of ID on hand.

Carriers will not leave packages containing alcohol unattended, even if you have a signature on file. If you are not able to be at home to receive your shipment during normal business hours, we recommend having it shipped to your place of work.

 

SHIPPING TIMEFRAME & TRACKING 

It is our 3rd party retailer's goal to fulfill and ship all orders as soon as possible.  When your order is successfully created, you will receive a confirmation email with your order details. After order creation, warehouse fulfillment time is up to 3 business days. For example, an order placed on Friday may in some circumstances, not be fulfilled until the following Wednesday. As soon as your order is shipped, you will receive another email with the tracking details.

The majority of our product currently ships from the Northeast US.  Current carrier transit time (excludes weekends, which may add additional days depending on the day the order ships) is anticipated as follows:

  • Northeast: 3-6 business days
  • Midwest: 6-12 business days
  • Southeast: 8-15 business days
  • West, including Texas: 12-21 business days

We unfortunately are unable to accept returns.